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Customer Service Representative

EdgeQ Technologies Private Limited

Hires from AfricaJob quality checkedNew employer review
Full-time
Location
Worldwide
Seniority
Mid-level
Salary
USD 32,000 - USD 48,000/year
Posted
Posted 14 days ago
customer servicecustomer support representativecustomer support specialistcustomer support agentcustomer service representative (csr)

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Confirmed open to African applicants

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Salary availableExternal source
Source: EdgeQ Technologies Private Limited · Last verified Oct 25, 2026

Job description

We are looking for a friendly and detail-oriented Customer Service Representative to join our team. In this fully remote role, you will be the first point of contact for our customers, helping them resolve issues and delivering an outstanding support experience.

Responsibilities:

- Respond to customer inquiries via email, phone, and CRM tools

- - Resolve customer issues promptly and professionally

- - Document interactions and maintain accurate records

- - Escalate complex cases to the appropriate teams

- - Follow up with customers to ensure satisfaction

Requirements:

- Strong communication and problem-solving skills

- - Experience with CRM systems and email support

- - Attention to detail and a customer-first mindset

- - Reliable internet connection and a quiet home office

- - Previous customer service experience preferred

Benefits:

- Fully remote - work from anywhere

- - Competitive annual salary of $32,000 - $48,000

- - Supportive team environment with growth opportunities

Originally posted on Himalayas

International opportunities

Eligible countries

GLOBAL
Trust & signals

Signal quality

Freshness
Active
Quality
Solid
Salary clarity
Disclosed
Application path
Verified

Why this ranks well: Salary range is disclosed • High-quality, complete job details • Application continues on the source board

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Compensation is disclosed, which reduces ambiguity and improves candidate confidence.